Customer Banking Specialist Relief

Txcba

Lismore, New South Wales, Australia
Part-time (predetermined roster: monday to friday, 9:00 am - 1:30 pm)
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
The Customer Banking Specialist Relief position at Txcba involves providing exceptional customer service in the Lismore and Kyogle branches, focusing on various banking needs. The role requires effective communication and problem-solving skills, with an emphasis on fostering customer relationships

Job Summary

  • As the Customer Banking Specialist, you will have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • You will support customers with enquiries, maintenance on accounts and process applications for credit products, and complete Financial Health Checks to assess customers’ financial needs.
  • We’re interested in hearing from people who have experience in delivering exceptional customer service ideally in financial services, retail or hospitality.

Matching Summary

Match Score: 85

The Customer Banking Specialist Relief position at Txcba involves providing exceptional customer service in the Lismore and Kyogle branches, focusing on various banking needs. The role requires effective communication and problem-solving skills, with an emphasis on fostering customer relationships.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Process credit product applications
  • Educate on digital banking
  • Champion risk-adverse culture

Nice-to-have

  • Experience in financial services
  • Experience in retail or hospitality
  • Genuine interest in career growth

Key Requirements

  • Available to cover predetermined roster
  • Ability to travel to Kyogle Branch
  • Excellent communication skills
  • Ability to articulate financial terms
  • Ability to ask questions and find solutions
  • Act with integrity
  • Place customer at the centre
  • Ability to work in a busy retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter