Customer Service Rep Dispatcher Category Customer Service Location Little Rock, Ar

Shelby & Company Inc

Little Rock, AR, US
On-site
Excellent communication skills
Problem-solving attitude
Manage customer interactions
The ideal candidate will serve as the first point of contact for customers to provide assistance and resolve issues

Job Summary

  • The ideal candidate will serve as the first point of contact for customers to provide assistance and resolve issues.
  • This role requires dispatching service technicians on daily schedules while managing various customer interactions.
  • The position involves maintaining accurate records and meeting or exceeding customer service metrics and KPIs.

Matching Summary

The ideal candidate will serve as the first point of contact for customers to provide assistance and resolve issues.

Skills & Requirements

Must-have

  • Excellent communication skills
  • Problem-solving attitude
  • Manage customer interactions

Nice-to-have

  • Dedicated and personable
  • Improve customer experience
  • Collaborate with departments

Key Requirements

  • High school diploma or equivalent

Work Rights

Not specified

Tailored Resume

Cover Letter