Senior Planner Digital Customer Journey

Nissaninterns

Franklin, TN, United States of America
Hybrid
Digital product requirements gathering
Customer journey optimization
Cross functional collaboration
This role plays a pivotal part in shaping the end to end digital ownership journey across the MyNISSAN App, MyNISSAN Owner Portal, and Nissan One ID

Job Summary

  • This role plays a pivotal part in shaping the end to end digital ownership journey across the MyNISSAN App, MyNISSAN Owner Portal, and Nissan One ID.
  • You will collaborate with cross functional teams to translate business needs into actionable feature requirements that enhance customer-facing digital experiences.
  • Nissan offers career growth and continuous learning opportunities along with a comprehensive benefits package including medical, mental health, parental leave, retirement savings, and unique Nissan perks.

Matching Summary

This role plays a pivotal part in shaping the end to end digital ownership journey across the MyNISSAN App, MyNISSAN Owner Portal, and Nissan One ID.

Skills & Requirements

Must-have

  • digital product requirements gathering
  • customer journey optimization
  • cross functional collaboration
  • business analysis discipline
  • product marketing awareness
  • project management capability
  • voice of the customer insights

Nice-to-have

  • strategic thinking
  • competitive benchmarking
  • executive communication skills
  • experience with Confluence JIRA MIRO
  • understanding of SaaS environments

Key Requirements

  • Bachelor's degree in Marketing Business or related
  • Seven or more years digital or technology experience
  • Experience translating business goals into product requirements
  • Legal authorization to work in the United States

Work Rights

Must be legally authorized to work in the United States

Tailored Resume

Cover Letter