Technical Account Manager (tam)

RAPID7

Onsite
7+ years tam or professional services experience
4+ years hands-on linux experience
3+ years networking experience
Rapid7 is seeking a Technical Account Manager (TAM) to act as a trusted technical advisor for its enterprise and federal accounts, ensuring successful deployment and maximizing the use of its cybersecurity solutions. The ideal candidate will have over seven years of relevant experience, strong technical skills, and a customer-centric mindset

Job Summary

  • The Technical Account Manager serves as a trusted technical advisor building relationships with significant enterprise and federal accounts.
  • This role focuses on guiding customers through successful deployment, ensuring product adoption, and maximizing the use of Rapid7 solutions.
  • The team is committed to delivering a premier white-glove experience through personalized, seamless, and high-value technical partnerships.

Matching Summary

Match Score: 85

Rapid7 is seeking a Technical Account Manager (TAM) to act as a trusted technical advisor for its enterprise and federal accounts, ensuring successful deployment and maximizing the use of its cybersecurity solutions. The ideal candidate will have over seven years of relevant experience, strong technical skills, and a customer-centric mindset.

Skills & Requirements

Must-have

  • 7+ years TAM or professional services experience
  • 4+ years hands-on Linux experience
  • 3+ years networking experience
  • Strong account management skills
  • Excellent written and verbal communication

Nice-to-have

  • CISSP, CSP, CEH, Security+, or OSCP certifications
  • SQL experience and scripting languages
  • Cloud security familiarity with AWS, Azure, GCP
  • Penetration testing experience
  • Direct security experience of 3+ years

Key Requirements

  • 7+ years in TAM, professional services, or technical support
  • 4+ years hands-on Linux experience
  • 3+ years networking experience
  • Proven problem-solving skills for complex challenges

Work Rights

Not specified

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