Us Cellular Customer Support Advisor (kingston- Fulltime) 2026

Concentrix

Kingston, Jamaica
Customer service support
Routine problem resolution
Inbound calls
This position provides customer service support and resolution of routine problems regarding client's product or services

Job Summary

  • This position provides customer service support and resolution of routine problems regarding client's product or services.
  • Concentrix offers endless career opportunities, clear paths for career development, a competitive salary, inclusive perks and benefits, and opportunity for monthly performance incentives.
  • The company culture emphasizes doing right by people through compassionate customer interactions and genuine problem solving with a human touch.

Matching Summary

This position provides customer service support and resolution of routine problems regarding client's product or services.

Skills & Requirements

Must-have

  • Customer service support
  • Routine problem resolution
  • Inbound calls
  • Active listening
  • Troubleshooting
  • Attention to detail

Nice-to-have

  • Compassionate customer interactions
  • Genuine problem solving
  • Human touch
  • Positive difference
  • Team member
  • Independent work

Key Requirements

  • At least 3 CXC subjects
  • English Language and Mathematics
  • Ability to work any 8 hours shift
  • Clean criminal background
  • Strong computer navigation skills
  • PC Knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter