A Customer Experience Representative will act as a liaison, provide product /services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency
Job Summary
A Customer Experience Representative will act as a liaison, provide product /services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
The Customer Experience Center Representative contributes to sales objectives by servicing existing accounts to meet or exceed customer’s expectations, by identifying new sales opportunities, while promoting Air Liquide’s safety and quality practices.
At Air Liquide, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
Matching Summary
A Customer Experience Representative will act as a liaison, provide product /services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
Skills & Requirements
Must-have
Customer inquiry resolution
Product and service information
Order processing
Customer complaint handling
Safety and quality promotion
Nice-to-have
Promoting product lines
Identifying new sales opportunities
Building diverse and inclusive workplace
Key Requirements
2-3 years of experience in Customer Service
High School Diploma or College certificate
Equivalent combination of education and experience