Customer Service Advisor - Iloilo Xtra 2026

Concentrix

Iloilo City, Philippines
**
High school diploma required
Three to six months experience preferred
Strong computer navigation skills
** Concentrix is seeking a Customer Service Advisor in Iloilo City, Philippines, to provide customer support through various communication channels. The role requires strong customer service skills, attention to detail, and the ability to work in a fast-paced environment. **

Job Summary

  • The Customer Support Associate interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.
  • Essential functions include ensuring service meets contractual Key Performance Indicators while clarifying customer requirements and providing appropriate resolutions.
  • Candidates must be dependable with strong attention to detail and demonstrate patience in all customer contact situations.

Matching Summary

Match Score: 75

** Concentrix is seeking a Customer Service Advisor in Iloilo City, Philippines, to provide customer support through various communication channels. The role requires strong customer service skills, attention to detail, and the ability to work in a fast-paced environment. **

Skills & Requirements

Must-have

  • High school diploma required
  • Three to six months experience preferred
  • Strong computer navigation skills
  • Effective written and verbal communication
  • Ability to rotate shifts as needed

Nice-to-have

  • Demonstrate empathy with customers
  • Skilled in multi-tasking abilities
  • Flexible and adapt to changes quickly
  • Tolerance for repetitive work environment
  • Ability to work independently or as team

Key Requirements

  • High school diploma
  • 3-6 months relevant experience
  • Shift rotation availability

Work Rights

Not specified

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