Customer Service & Community Rights Team

North Carolina Department of Health and Human Services

Unknown, NC, US
Base: $55,221 - $96,639; bonus/equity: not specifi...
Accessing public services education
Tracking and addressing complaints
Monitoring health and safety rights
The position serves as the first point of contact for the Division of Mental Health responding to inquiries from legislators, the Governor's Office, and various stakeholders

Job Summary

  • The position serves as the first point of contact for the Division of Mental Health responding to inquiries from legislators, the Governor's Office, and various stakeholders.
  • Responsibilities include assisting individuals and families with accessing public services while monitoring health, safety, and protection of rights for those served in the community.
  • The role offers comprehensive benefits including health insurance, retirement plans, paid vacation, sick leave, and parental leave through the State of North Carolina.

Matching Summary

The position serves as the first point of contact for the Division of Mental Health responding to inquiries from legislators, the Governor's Office, and various stakeholders.

Salary

Base: $55,221 - $96,639; Bonus/Equity: Not specified; Benefits: Comprehensive health, retirement, NCFlex, paid leave

Skills & Requirements

Must-have

  • Accessing public services education
  • Tracking and addressing complaints
  • Monitoring health and safety rights
  • Engaging with diverse stakeholders

Nice-to-have

  • Knowledge of mental health systems
  • Experience with community resources
  • Bilingual Spanish and English skills

Key Requirements

  • Master's degree plus 3 years experience OR Bachelor's plus 5 years
  • Discipline relative to program area required
  • State of North Carolina employee or layoff candidate priority

Work Rights

Not specified

Tailored Resume

Cover Letter