Patient Service Representative (psr) - Full-time (park Ridge) - Neurology: Behavioral

Advocate Health

Park Ridge, IL, US
Base: $19.80 - $29.70 ph; bonus/equity: not specif...
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High school diploma or equivalent
One to two years customer service experience
Experience handling difficult callers
** Advocate Health is seeking a full-time Patient Service Representative (PSR) in Park Ridge, IL, to support patient services within their neurology department. The role requires customer service experience and involves scheduling appointments, handling billing, and maintaining medical records, all while contributing to a compassionate care environment. **

Job Summary

  • The role involves providing efficient, high-quality service to patients arriving for appointments or contacting via phone.
  • Employees will ensure accurate entry of billing information at the time of service and maintain timely medical records.
  • Advocate Health offers comprehensive benefits including health insurance, retirement plans, and paid time off.

Matching Summary

Match Score: 75

** Advocate Health is seeking a full-time Patient Service Representative (PSR) in Park Ridge, IL, to support patient services within their neurology department. The role requires customer service experience and involves scheduling appointments, handling billing, and maintaining medical records, all while contributing to a compassionate care environment. **

Salary

Base: $19.80 - $29.70 per hour; Bonus/Equity: Not specified; Benefits: Comprehensive suite including medical, dental, vision, and retirement match

Skills & Requirements

Must-have

  • High school diploma or equivalent
  • One to two years customer service experience
  • Experience handling difficult callers

Nice-to-have

  • Passion for care and teamwork
  • Commitment to equity and excellence
  • Ability to work in a nonprofit environment

Key Requirements

  • High school diploma or equivalent required
  • 1-2 years related customer service experience
  • Experience handling difficult customers or patients

Work Rights

Not specified

Tailored Resume

Cover Letter