Senior Servicenow Analyst - Gen Ai

DXC Technology Australia & New Zealand

Ka, Australia
On-site
Servicenow platform experience
Javascript (glide scripting)
Rest/soap integrations
Develop and extend ServiceNow applications and components including Virtual Agent, Flow Designer, Now Assist and custom scoped applications

Job Summary

  • Develop and extend ServiceNow applications and components including Virtual Agent, Flow Designer, Now Assist and custom scoped applications.
  • Create and maintain APIs, microservices, and UI elements to support seamless GenAI integrations across processes.
  • Lead custom integrations with third-party systems using REST/SOAP and IntegrationHub spokes.

Matching Summary

Develop and extend ServiceNow applications and components including Virtual Agent, Flow Designer, Now Assist and custom scoped applications.

Skills & Requirements

Must-have

  • ServiceNow platform experience
  • JavaScript (Glide scripting)
  • REST/SOAP integrations
  • APIs
  • ServiceNow modules (ITSM/ITOM/CSM)
  • cloud-native applications
  • AI/ML services integration

Nice-to-have

  • ServiceNow certifications
  • Agile / SAFe delivery models
  • large enterprise environments

Key Requirements

  • 8+ years of ServiceNow platform experience
  • Proficiency with JavaScript
  • Experience building cloud-native applications
  • Integrating AI/ML services (Azure, AWS, GCP)
  • Hands-on with GenAI tools/frameworks

Work Rights

Not specified

Tailored Resume

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