Base: $94,900 - $130,500 py; bonus: eligible for i...
Hybrid
Bachelor's degree required
6+ years workforce management experience
2+ years management experience
The Manager, Workforce Management applies advanced predictive analysis and people metrics to develop strategic insights for staffing and talent management
Job Summary
The Manager, Workforce Management applies advanced predictive analysis and people metrics to develop strategic insights for staffing and talent management.
This role requires cross-departmental collaboration to assess organizational staffing needs and provide solutions that meet enterprise-level workforce objectives.
Humana offers competitive benefits including medical, dental, vision, 401(k) retirement savings, and paid time off to support whole-person well-being.
Matching Summary
The Manager, Workforce Management applies advanced predictive analysis and people metrics to develop strategic insights for staffing and talent management.
Salary
Base: $94,900 - $130,500 per year; Bonus: Eligible for incentive plan based on performance; Benefits: Medical, dental, vision, 401(k), PTO included
Skills & Requirements
Must-have
Bachelor's degree required
6+ years Workforce Management experience
2+ years management experience
Proficiency in WFM software tools
Strong analytical problem-solving skills
Nice-to-have
Passion for improving consumer experiences
Experience in contact center operations
Knowledge of labor laws and compliance
Advanced degree preferred
Process or Project Management background
Key Requirements
Bachelor's degree
6 or more years of Workforce Management experience