Service Delivery Support Engineer

NTT DATA

Madrid, Spain
Hybrid
Remote technical support
Incident diagnosis and resolution
Service level agreement compliance
NTT DATA is renowned for its technical excellence and leading innovations

Job Summary

  • NTT DATA is renowned for its technical excellence and leading innovations.
  • The role involves providing professional remote technical support to clients.
  • Employees are encouraged to grow, belong, and thrive in a diverse workplace.

Matching Summary

NTT DATA is renowned for its technical excellence and leading innovations.

Skills & Requirements

Must-have

  • Remote technical support
  • Incident diagnosis and resolution
  • Service level agreement compliance

Nice-to-have

  • Ability to work under pressure
  • Strong communication skills
  • Client-focused approach

Key Requirements

  • Bachelor's degree in Information Technology
  • Entry level experience in Networking technologies
  • Associate level certification in Networking technologies

Work Rights

Not specified

Tailored Resume

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