Mitarbeiter (m/w/d) In Der Kundenbetreuung Medien Mit Homeoffice-option

Capita

Köln, Germany
Hybrid (home office option available after training)
Communicative personality
Reliable and friendly
Competent and reliable customer support
Capita is seeking a customer service representative (m/w/d) for their media sector in Köln, Germany, with the option for home office work after training. The role involves assisting customers through phone and written communication, focusing on service orientation and customer satisfaction

Job Summary

  • As a Customer Service Representative in Media, you will ensure better customer experiences together with your team.
  • You will competently and reliably answer customer inquiries by phone and in writing, and provide service-oriented advice on services and products.
  • Capita offers a crisis-proof job with a permanent contract, at least 25 days of vacation, and intensive training and regular coaching.

Matching Summary

Match Score: 85

Capita is seeking a customer service representative (m/w/d) for their media sector in Köln, Germany, with the option for home office work after training. The role involves assisting customers through phone and written communication, focusing on service orientation and customer satisfaction.

Skills & Requirements

Must-have

  • communicative personality
  • reliable and friendly
  • competent and reliable customer support
  • service-oriented customer advice
  • excellent German language skills

Nice-to-have

  • motivated and customer-oriented
  • enjoys helping others
  • flexible shift availability

Key Requirements

  • PC proficiency
  • Flexibility in shifts and weekends

Work Rights

Not specified

Tailored Resume

Cover Letter