Adoption & Retention Product Manager

Salesforce

Not specified; not specified; not specified
Hybrid
7+ years solution architecture experience
3+ years marketing cloud portfolio expertise
Direct hands-on marketing cloud implementation
This role serves as the technical authority responsible for validating architectural integrity and creating referenceable success stories for Salesforce's Marketing Cloud portfolio

Job Summary

  • This role serves as the technical authority responsible for validating architectural integrity and creating referenceable success stories for Salesforce's Marketing Cloud portfolio.
  • Candidates will lead complex, hands-on technical discovery sessions with customer engineering teams to map current states and define future state implementations.
  • The position requires translating successful customer architectures into formal assets like solution blueprints and governance frameworks while ensuring adherence to security best practices.

Matching Summary

This role serves as the technical authority responsible for validating architectural integrity and creating referenceable success stories for Salesforce's Marketing Cloud portfolio.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • 7+ years Solution Architecture experience
  • 3+ years Marketing Cloud portfolio expertise
  • Direct hands-on Marketing Cloud implementation
  • Expert data architecture and integration patterns
  • High-scale customer technical discovery sessions

Nice-to-have

  • Architect-level Marketing Cloud certification
  • Experience with B2B and B2C unified platforms
  • Ability to articulate technical ROI
  • Product-adjacent role feedback experience
  • Willingness to travel 20-30%

Key Requirements

  • BS or MS in Computer Science or Engineering
  • 7+ years in Solution Architecture or Technical Consulting
  • 3+ years specifically focused on Marketing Cloud products
  • Expert level knowledge of D360 and Data Cloud
  • Proven ability to create authoritative technical documentation

Work Rights

Not specified

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