Senior Associate, Customer Service

Nordson

Bangalore, India
Pre- and post-sale customer service
Timely responses to inquiries
Troubleshoots customer complaints
Provides comprehensive customer service and support across various sub families

Job Summary

  • Provides comprehensive customer service and support across various sub families.
  • Delivers timely responses to customer inquiries through multiple channels.
  • Processes customer orders and resolves complaints effectively.

Matching Summary

Provides comprehensive customer service and support across various sub families.

Skills & Requirements

Must-have

  • pre- and post-sale customer service
  • timely responses to inquiries
  • troubleshoots customer complaints

Nice-to-have

  • strong communication skills
  • problem-solving abilities
  • team collaboration

Key Requirements

  • experience in customer service
  • ability to handle complaints
  • familiarity with service applications

Work Rights

Not specified

Tailored Resume

Cover Letter