Reservationist - Seven Bays Marina

Giants Ridge

Davenport, WA, United States
Base: 18.00 usd hourly; bonus/equity: not specifie...
Manage call, email, and messaging activity
Communicate effectively with customers
Respond to guest inquiries and complaints
Manage call activity, email activity, and messaging activity, effectively and respectfully communicating with customers verbally and through email or messaging

Job Summary

  • Manage call activity, email activity, and messaging activity, effectively and respectfully communicating with customers verbally and through email or messaging.
  • Develop a full working knowledge of the company brand and respond to guest inquiries, assisting in resolving customer complaints.
  • Perform department opening and/or closing procedures and represent the company in a professional and positive manner at all times.

Matching Summary

Manage call activity, email activity, and messaging activity, effectively and respectfully communicating with customers verbally and through email or messaging.

Salary

Base: 18.00 USD Hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Manage call, email, and messaging activity
  • Communicate effectively with customers
  • Respond to guest inquiries and complaints
  • Accurately post charges and refunds
  • Professional and positive representation
  • Utilize Office 365 and PMS

Nice-to-have

  • Actively looks for ways to assist
  • Develop full working knowledge of brand
  • Maintain and enhance company image

Key Requirements

  • High School Diploma
  • Minimum of 18 years of age
  • Some job-related experience preferred
  • Computer proficiency
  • Property Management System (PMS) experience

Work Rights

Not specified

Tailored Resume

Cover Letter