Section Manager

Otis Elevator Company (M) Sdn Bhd

Petaling Jaya, Selangor, Malaysia
Remuneration in accordance with local st + ards; n...
Not specified
Lead team of technicians
Ensure field employee safety
Manage route schedules
Otis Elevator Company is seeking a Section Manager for its Field Service team in Petaling Jaya, Malaysia, to oversee daily operations, staff training, and customer satisfaction. The ideal candidate should have leadership experience, preferably in the elevator industry, along with strong communication and technical skills

Job Summary

  • The main goal of the role is to provide day-to-day management, training, and engagement for field staff while ensuring superior customer satisfaction.
  • Otis offers a long-term employment contract with the world market leader in a crisis-proof industry, including opportunities for professional development through the Employee Scholar Program.
  • The company prioritizes Safety, Ethics, and Quality as its Three Absolutes, fostering a diverse, global team committed to innovation and high performance.

Matching Summary

Match Score: 80

Otis Elevator Company is seeking a Section Manager for its Field Service team in Petaling Jaya, Malaysia, to oversee daily operations, staff training, and customer satisfaction. The ideal candidate should have leadership experience, preferably in the elevator industry, along with strong communication and technical skills.

Salary

Remuneration in accordance with local standards; Not specified; Benefits include long-term contract and Employee Scholar Program

Skills & Requirements

Must-have

  • Lead team of technicians
  • Ensure field employee safety
  • Manage route schedules
  • Authorize repair orders
  • Maintain customer quality assurance

Nice-to-have

  • Experience with digital applications
  • Strong communication skills
  • Passion for customer service
  • Ability to work in dynamic environment
  • Technical support capabilities

Key Requirements

  • High school education required
  • BA/BS degree preferred or equivalent experience
  • At least 3 years relevant work experience
  • Experience leading a team of technicians preferred
  • Elevator industry experience desired

Work Rights

Not specified

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