Es Customer Support Supervisor - Haz Waste

Republic Services Inc

Greensboro, NC, US
Base: $71,400- $107,000; bonus/equity: not specifi...
Hybrid
Hazardous waste management
Customer service support
Regulatory compliance
Manages a team of Customer Support Specialists handling complex projects and high-level customer concerns, interfacing with regulators, customers, sales, and operations

Job Summary

  • Manages a team of Customer Support Specialists handling complex projects and high-level customer concerns, interfacing with regulators, customers, sales, and operations.
  • Responsibilities include pricing, scheduling, transportation coordination, call monitoring, customer proposals, contract drafting with attorneys, budget creation, and staff training.
  • Offers a hybrid work model with a salary range of $71,400- $107,000, comprehensive benefits, and opportunities for professional development within a leading environmental services company.

Matching Summary

Manages a team of Customer Support Specialists handling complex projects and high-level customer concerns, interfacing with regulators, customers, sales, and operations.

Salary

Base: $71,400- $107,000; Bonus/Equity: Not specified; Benefits: Comprehensive medical, dental, vision, disability, life insurance, EAP, retirement plan, ESPP, PTO

Skills & Requirements

Must-have

  • Hazardous waste management
  • Customer service support
  • Regulatory compliance
  • Team management and training
  • Waste acceptance and disposal

Nice-to-have

  • Strategic planning for growth
  • Exceptional customer service approach
  • Process standardization for efficiency

Key Requirements

  • 5+ years of hazardous waste management industry experience
  • Advanced knowledge of Excel, Word, and PowerPoint
  • Experience with RCRA, DOT, TSCA regulations

Work Rights

Not specified

Tailored Resume

Cover Letter