Customer Service Representative

Bass Pet Resort

Burbank, CA, United States
Base: $17.81ph doe; bonus/equity: tips; benefits: ...
On-site
Multi-line phones
Computer systems
Answering phones with a smile
Bass Pet Resort is seeking a Customer Service Representative to provide exceptional service to pet families in Burbank, CA. The role requires a love for pets and people, as well as the ability to multitask in a lively environment

Job Summary

  • Welcome pet parents and their furry VIPs like they just walked into a 5-star resort (but with more shedding).
  • Answering phones with a smile in your voice and multi-tasking like a pro.
  • Handling cash, cards, and balancing the end-of-day cash drawer like the organized rockstar you are.

Matching Summary

Match Score: 85

Bass Pet Resort is seeking a Customer Service Representative to provide exceptional service to pet families in Burbank, CA. The role requires a love for pets and people, as well as the ability to multitask in a lively environment.

Salary

Base: $17.81/hour DOE; Bonus/Equity: tips; Benefits: Telehealth, 401k and Pet Insurance

Skills & Requirements

Must-have

  • multi-line phones
  • computer systems
  • answering phones with a smile
  • handling cash and cards
  • cleaning supplies
  • pet hair
  • physical stamina

Nice-to-have

  • fluent in human and hound
  • concierge skills
  • chaos coordinator
  • patience of a preschool teacher
  • organized rockstar

Key Requirements

  • High school diploma or equivalent
  • 1+ year of customer service experience preferred
  • Availability on evenings, weekends, and holidays required
  • Ability to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter