Product Owner Servicenow & Référentiels F/h (dsi/fab)

RATP

Noisy-Le-Grand, Ile de France, France
Hybrid (2-3 days remote)
Servicenow itsm, ham, fsm, csm
Itil v4
Agile product approach
RATP is seeking a Product Owner for ServiceNow and Referentials to join their Digital and Industrial Systems Department. The ideal candidate will have strong experience in IT product management, particularly in ITSM and agile methodologies, and will be responsible for driving the product vision and managing a diverse team

Job Summary

  • Your main role will be to carry the strategic vision for the evolution of products in the ITSM & Reference Data scope, in line with IT production operational processes for our internal clients.
  • Coordinate with the Tech Lead the work of a team of 6 to 12 people (internal and external TMA) and co-manage significant budgets (over €1M).
  • Enjoy benefits such as 9 weeks of leave, free travel on the RATP network, and 90% coverage on the IDF network outside RATP.

Matching Summary

Match Score: 85

RATP is seeking a Product Owner for ServiceNow and Referentials to join their Digital and Industrial Systems Department. The ideal candidate will have strong experience in IT product management, particularly in ITSM and agile methodologies, and will be responsible for driving the product vision and managing a diverse team.

Skills & Requirements

Must-have

  • ServiceNow ITSM, HAM, FSM, CSM
  • ITIL V4
  • Agile product approach
  • Enterprise data modeling
  • Cloud environments

Nice-to-have

  • Leadership and strategic vision
  • Cross-functional collaboration
  • Lean management principles
  • User-centric approach

Key Requirements

  • BAC+5 degree
  • ITIL V4 Certification
  • ServiceNow CSA, CSA, CTA or CIS Certification
  • Experience with Squash TM, TestLink
  • Experience with Jira
  • Experience with enterprise data repositories and data modeling (CMDB)
  • Experience with public and hybrid cloud
  • Experience with agile methods
  • Experience with Lean management
  • Experience with planning and project management
  • Experience with budget management

Work Rights

Not specified

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