Wholesale Support Manager

Aussie Broadband

Not specified.
Telco industry experience
Voice and hosted pabx knowledge
Cisco routers and fortigate firewalls
Aussie Broadband is seeking a Wholesale Support Manager to lead their Wholesale Support team, focusing on service delivery and technical support while promoting a high-performance culture. The ideal candidate will have a strong background in telecommunications, leadership experience, and a commitment to fostering an inclusive work environment

Job Summary

  • The Wholesale Support Manager will lead the team to ensure seamless delivery across provisioning, service delivery, and technical support while driving a high-performance culture.
  • Aussie Broadband is a B Corp Certified company that values inclusion, diversity, and community engagement through programs like Pledge 1% and paid staff community service leave.
  • Employees receive extensive benefits including 26 weeks paid parental leave, discounted internet and mobile services, and access to fitness facilities.

Matching Summary

Match Score: 85

Aussie Broadband is seeking a Wholesale Support Manager to lead their Wholesale Support team, focusing on service delivery and technical support while promoting a high-performance culture. The ideal candidate will have a strong background in telecommunications, leadership experience, and a commitment to fostering an inclusive work environment.

Skills & Requirements

Must-have

  • Telco industry experience
  • Voice and hosted PABX knowledge
  • Cisco routers and FortiGate firewalls
  • SD-WAN and MPLS network environments
  • Managed services experience
  • Cloud Connect and telephony systems
  • Team leadership and KPI management

Nice-to-have

  • Strong problem-solving skills
  • Excellent time management
  • Adaptable to fast-changing environments
  • Clear written and verbal communication
  • Experience building new teams

Key Requirements

  • Proven experience in Team Manager or Call Centre leadership roles
  • Hands-on experience with Layer 2 network environments
  • Demonstrated success in establishing new teams

Work Rights

Not specified

Tailored Resume

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