Your interactions with the client will reaffirm and strengthen the organization’s relationship with existing accounts and their decision to work with S&P Market Intelligence
Job Summary
Your interactions with the client will reaffirm and strengthen the organization’s relationship with existing accounts and their decision to work with S&P Market Intelligence.
We are looking for someone to grow with the company by not only evolving your client relationship skills, but also your industry knowledge and product knowledge to help clients get the most value from market leading analytical solutions and data services.
Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective.
Matching Summary
Your interactions with the client will reaffirm and strengthen the organization’s relationship with existing accounts and their decision to work with S&P Market Intelligence.
Skills & Requirements
Must-have
Develop and execute proactive contact initiatives
Drive product adoption and usage growth
Educate clients on capabilities
Monitor product usage and develop account profiles
Deepen product and service knowledge
Understand customer business and market trends
Route enhancement requests to product stakeholders
Nice-to-have
Positive, proactive attitude
Ability to work well in teams
Exceptional listening and articulation skills
Goal and action oriented
Organized, multi-tasking, and prioritizing skills
Key Requirements
Bachelor's degree required
Strong MS Office skills
1-3 years work experience preferred
2 years experience in financial services or sales/account management preferred