Case Manager

EML

Tweed Heads, Australia
Not specified; generous discounts from over 350 re...
Fully remote
Passion for helping others
Ability to handle challenging conversations
Strong customer centric approach
The role serves as the central point of contact for injured workers, employers, and stakeholders to facilitate a safe return to work

Job Summary

  • The role serves as the central point of contact for injured workers, employers, and stakeholders to facilitate a safe return to work.
  • EML fosters a learning culture with opportunities for long-term career growth and comprehensive employee benefits.
  • This full-time position offers flexibility to work from home up to three days per week after the third month.

Matching Summary

The role serves as the central point of contact for injured workers, employers, and stakeholders to facilitate a safe return to work.

Salary

Not specified; Generous discounts from over 350 retailers; Annual company incentive scheme plus salary reviews

Skills & Requirements

Must-have

  • Passion for helping others
  • Ability to handle challenging conversations
  • Strong customer centric approach
  • Experience managing stakeholders
  • Proactive self-motivated mindset

Nice-to-have

  • Allied Health background
  • Psychology or health sciences degree
  • Customer service experience
  • Retail or hospitality background
  • Creative thinking skills

Key Requirements

  • Degree in psychology or health sciences (desirable)
  • Allied Health, customer service, retail, or hospitality background
  • Ability to work well under pressure

Work Rights

Not specified

Tailored Resume

Cover Letter