Manager, Office Services & Hospitality Operations

Ricoh

Pittsburgh, PA, United States
Base: $53,200-$62,000; bonus/equity: not specified...
Manage daily operations
Lead a team
Customer-focused environment
The Senior Site Manager is accountable for daily operations of a medium- to large-sized team, which may include a complex site and/or multiple sites

Job Summary

  • The Senior Site Manager is accountable for daily operations of a medium- to large-sized team, which may include a complex site and/or multiple sites.
  • This role ensures full contract compliance across all contracted services—including Copy Services, Courier Services, Managed Print Services, Hospitality, Imaging, and Mail Services—through SLA performance and client feedback.
  • Invest in Yourself: At Ricoh, you can: Choose from a broad selection of medical, dental, life, and disability insurance options.

Matching Summary

The Senior Site Manager is accountable for daily operations of a medium- to large-sized team, which may include a complex site and/or multiple sites.

Salary

Base: $53,200-$62,000; Bonus/Equity: Not specified; Benefits: Medical, dental, life, disability insurance, 401K, HSA, FSA, tuition assistance, paid vacation, paid holidays

Skills & Requirements

Must-have

  • Manage daily operations
  • Lead a team
  • Customer-focused environment
  • Operational quality
  • Process improvement

Nice-to-have

  • Strategic facilitator
  • Managerial courage
  • High-performing team environment
  • Customer service excellence

Key Requirements

  • High school diploma or GED
  • 5+ years related work experience
  • 5+ years customer-facing experience
  • Demonstrated high-level knowledge of technology
  • Proficiency with Office 360
  • 2+ years managerial experience

Work Rights

Not specified

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