The AES Corporation is seeking a Contact Center Team Leader who will lead a team of customer service representatives to deliver exceptional service while fostering a collaborative and growth-oriented culture. The role emphasizes strong leadership, customer service experience, and the ability to adapt to changing business needs within a global energy company committed to sustainability and innovation
Job Summary
The Team Leader, Customer Service, will play a crucial role in supporting the Manager of Customer Service by leading a team of customer service representatives.
Ensure the team consistently meets or exceeds established targets and maintains high-quality standards.
AES is an Equal Opportunity Employer who is committed to building strength and delivering long-term sustainability through diversity and inclusion.
Matching Summary
Match Score: 85
The AES Corporation is seeking a Contact Center Team Leader who will lead a team of customer service representatives to deliver exceptional service while fostering a collaborative and growth-oriented culture. The role emphasizes strong leadership, customer service experience, and the ability to adapt to changing business needs within a global energy company committed to sustainability and innovation.