Front Office Executive

Hotel Chadstone Melbourne MGallery

Jaipur, India
On-site
Daily administration and guest greeting
Handling guest queries and complaints
Room booking and visitor management
The Hotel Chadstone Melbourne MGallery is seeking a Front Office Executive in Jaipur, India, responsible for guest interactions, administration, and team management. The role emphasizes high customer service standards while fostering teamwork and effective communication among hotel departments

Job Summary

  • The role is responsible for daily administration, meeting guests, and ensuring their expectations are consistently exceeded.
  • Candidates must motivate and develop the reception team to ensure smooth functioning of the front office department.
  • The position requires maintaining high standards of customer service while coordinating with all hotel departments regarding operations.

Matching Summary

Match Score: 85

The Hotel Chadstone Melbourne MGallery is seeking a Front Office Executive in Jaipur, India, responsible for guest interactions, administration, and team management. The role emphasizes high customer service standards while fostering teamwork and effective communication among hotel departments.

Skills & Requirements

Must-have

  • daily administration and guest greeting
  • handling guest queries and complaints
  • room booking and visitor management
  • maintaining high customer service standards
  • team motivation and development
  • shift handover and logbook documentation
  • coordinating with other hotel departments

Nice-to-have

  • motivating reception team for smooth operations
  • promoting teamwork within the department
  • tactful handling of guest needs
  • maximizing sales through marketing techniques
  • efficient emergency management capabilities

Key Requirements

  • Experience in front office administration
  • Strong communication and interpersonal skills
  • Ability to handle guest complaints tactfully
  • Knowledge of hotel operational procedures
  • Team leadership and supervision experience

Work Rights

Not specified

Tailored Resume

Cover Letter