Job Summary

• This role involves providing 24x7 support services including investigating, troubleshooting, and diagnosing application and technical problems for Mining Technology customers.
• The position requires acting as a liaison between implementation teams, product development, and support members to ensure industry standard change management processes are followed.
• Relocation assistance is available for this position, though visa sponsorship is not provided.

Matching Summary

Salary

Base: $128,470.00 - $192,710.00; Bonus/Equity: Incentive bonus mentioned; Benefits: Medical, dental, vision, 401(k), HSA, FSA, paid time off, tuition reimbursement

Skills & Requirements

Key Requirements

• Degree in Engineering, Computer Science, or related field
• Proven experience supporting machine and software troubleshooting
• Must be eligible to work in the US without sponsorship

Work Rights