Workplace Service Support

JLL

Bengaluru, Karnataka, India
**
2-4 years experience in services or hospitality
Proficiency in g-suite applications
Experience with jira ticket management
** JLL is seeking a Workplace Service Support professional to join their dynamic team in Bengaluru, India. The role involves managing workplace programs, supporting concierge and facilities offerings, and ensuring high-quality service delivery while maintaining meticulous financial management and program reporting. **

Job Summary

  • The role focuses on delivering exceptional service experiences by managing workplace programs and supporting Concierge and Facilities offerings.
  • Candidates will manage high volumes of Jira tickets, coordinate with facilities teams for maintenance tasks, and ensure quality control of global processes.
  • JLL empowers employees to shape the future of real estate by combining world-class services, advisory, and technology for clients.

Matching Summary

Match Score: 75

** JLL is seeking a Workplace Service Support professional to join their dynamic team in Bengaluru, India. The role involves managing workplace programs, supporting concierge and facilities offerings, and ensuring high-quality service delivery while maintaining meticulous financial management and program reporting. **

Skills & Requirements

Must-have

  • 2-4 years experience in services or hospitality
  • Proficiency in G-Suite applications
  • Experience with Jira ticket management
  • Ability to work rotating 24-hour schedule
  • Strong verbal and written English communication

Nice-to-have

  • Knowledge of Confluence and Coupa platforms
  • Help desk operations background
  • Commercial real estate industry experience
  • Proactive problem-solving mindset
  • Collaborative team player attitude

Key Requirements

  • 2-4 years experience in services, hospitality, or commercial real estate
  • Proven track record in help desk operations
  • Adaptability to rotating 24-hour shift schedule
  • On-site work availability during day shifts

Work Rights

Not specified

Tailored Resume

Cover Letter