Customer Service Advisor - Homecoming - Cagayan De Oro 2026

Concentrix

Cagayan de Oro, Philippines
Not specified
High school diploma required
Strong computer navigation skills
Ability to work rotating shifts
Concentrix is seeking a Customer Service Advisor for their Cagayan de Oro location to provide customer support via calls and online interactions. The ideal candidate will have a high school diploma, relevant customer service experience, and strong communication skills

Job Summary

  • The role involves providing customer service support and resolving routine problems regarding client products or services via phone or internet.
  • Employees must ensure service delivery meets contractual Key Performance Indicators while demonstrating empathy and professionalism.
  • Candidates need to be flexible, adaptable to changes quickly, and capable of working as part of a team or independently.

Matching Summary

Match Score: 75

Concentrix is seeking a Customer Service Advisor for their Cagayan de Oro location to provide customer support via calls and online interactions. The ideal candidate will have a high school diploma, relevant customer service experience, and strong communication skills.

Skills & Requirements

Must-have

  • High school diploma required
  • Strong computer navigation skills
  • Ability to work rotating shifts

Nice-to-have

  • Three to six months relevant experience
  • Empathy and rapport building skills
  • Multi-tasking in fast-paced environment

Key Requirements

  • High school diploma with 3-6 months experience preferred
  • Ability to rotate shifts as needed
  • Strong attention to detail and dependability

Work Rights

Not specified

Tailored Resume

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