Customer Experience Manager - Victoria's Secret - Superstition Springs - Mesa, Az

Victoria's Secret

Mesa, Arizona, United States
Base: $21.15 - $29.00 ph; bonus/equity: not specif...
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3+ years of retail leadership experience
Ability to lift and carry up to 40 pounds
Experience reviewing business reports and insights
** Victoria's Secret is seeking a Customer Experience Manager for their Superstition Springs store in Mesa, Arizona. The role focuses on driving sales through exceptional customer service, team coaching, and operational excellence, requiring a strong retail leadership background. **

Job Summary

  • The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor and coaching the team.
  • This role requires maintaining visual standards, managing payroll, and ensuring merchandise availability to support operational excellence.
  • Candidates must have at least 3 years of retail leadership experience and be able to lift up to 40 pounds frequently.

Matching Summary

Match Score: 75

** Victoria's Secret is seeking a Customer Experience Manager for their Superstition Springs store in Mesa, Arizona. The role focuses on driving sales through exceptional customer service, team coaching, and operational excellence, requiring a strong retail leadership background. **

Salary

Base: $21.15 - $29.00 per hour; Bonus/Equity: Not specified; Benefits: Refer to benefit details link

Skills & Requirements

Must-have

  • 3+ years of retail leadership experience
  • Ability to lift and carry up to 40 pounds
  • Experience reviewing business reports and insights
  • Ability to work nights, weekends, and flexible schedule
  • Proven ability to link company strategies to day-to-day activities

Nice-to-have

  • Passion for Victoria's Secret Brand
  • Interest in seeking feedback to improve
  • Experience selecting and developing direct reports
  • Ability to influence cross-functional partners
  • Self-awareness with a desire to develop

Key Requirements

  • 3+ years of retail leadership experience
  • Authorized for employment in the United States

Work Rights

Must be authorized for employment in the United States

Tailored Resume

Cover Letter