Bilingual Passenger Service Agents

Alliance Ground International (AGI)

Not specified; benefits: pyid vacation, medical/de...
Not specified
Bilingual in mandarin, cantonese, spanish, urdu, hindi, arabic, french, polish, pilipino, german, italian, russian
Lift and carry items up to 70 pounds regularly
Stand for extended periods of time
Alliance Ground International (AGI) is seeking bilingual Passenger Service Agents who will provide exceptional customer service at various points throughout the travel process. The ideal candidates will demonstrate strong communication skills and a commitment to safety, while speaking languages such as Mandarin, Spanish, or Arabic. AGI offers competitive benefits and a dynamic work environment within a large, diverse team

Job Summary

  • This is a customer-facing role with a goal to providing first-class customer service to each traveler we encounter.
  • AGI offers a comprehensive benefit package including paid vacation, medical/dental/vision coverage, and company-matched 401(k) program.
  • The successful AGI team member brings their 'A' game every day with energy and enthusiasm, respect for their team, and the highest regard for safety.

Matching Summary

Match Score: 85

Alliance Ground International (AGI) is seeking bilingual Passenger Service Agents who will provide exceptional customer service at various points throughout the travel process. The ideal candidates will demonstrate strong communication skills and a commitment to safety, while speaking languages such as Mandarin, Spanish, or Arabic. AGI offers competitive benefits and a dynamic work environment within a large, diverse team.

Salary

Not specified; Benefits: Paid vacation, medical/dental/vision, company-matched 401(k), free uniforms, travel discounts

Skills & Requirements

Must-have

  • Bilingual in Mandarin, Cantonese, Spanish, Urdu, Hindi, Arabic, French, Polish, Pilipino, German, Italian, Russian
  • Lift and carry items up to 70 pounds regularly
  • Stand for extended periods of time
  • Use radio equipment effectively
  • Process payment transactions and fares
  • Follow safety and security procedures

Nice-to-have

  • Friendly and outgoing personality
  • One or more years of airline experience
  • Previous face-to-face customer service experience
  • Critical thinking skills for troubleshooting
  • Excellent verbal communication abilities

Key Requirements

  • Must be at least 18 years of age
  • High school diploma, GED, or work experience equivalent
  • Authorization to work in the US or Canada as defined by immigration acts
  • Complete SIDA training to obtain airport authority identification security

Work Rights

Must have authorization to work in the US or Canada

Tailored Resume

Cover Letter