【eas】servicenow Practice・アカウントマネージャー

DXC Technology UK

Tokyo, Japan
Hybrid
Technical account management experience
Servicenow or it service management knowledge
Customer communication and presentation skills
DXC Technology UK is seeking a ServiceNow Account Manager based in Tokyo, Japan, to support customer account stability and growth by building relationships with key stakeholders and managing multiple projects. The ideal candidate should have experience in technical account management or customer success, particularly within the ServiceNow ecosystem, and possess strong communication skills in Japanese

Job Summary

  • As an account manager, you will support stable operation and growth of accounts by building trust with key stakeholders and driving proposals and improvements.
  • The organization offers a comprehensive approach from proposal to operation as a prime vendor, fostering a collaborative environment where members can thrive and share knowledge.
  • DXC provides a flexible work model emphasizing face-to-face collaboration while supporting employee well-being, productivity, and an inclusive environment.

Matching Summary

Match Score: 85

DXC Technology UK is seeking a ServiceNow Account Manager based in Tokyo, Japan, to support customer account stability and growth by building relationships with key stakeholders and managing multiple projects. The ideal candidate should have experience in technical account management or customer success, particularly within the ServiceNow ecosystem, and possess strong communication skills in Japanese.

Skills & Requirements

Must-have

  • Technical account management experience
  • ServiceNow or IT service management knowledge
  • Customer communication and presentation skills
  • Microsoft Office proficiency
  • Operational phase customer support

Nice-to-have

  • Project or team lead experience
  • Business level English proficiency
  • Enterprise solution proposal experience
  • Collaborative team environment
  • Global organizational exposure

Key Requirements

  • Experience in SIer, consulting firm, vendor, or corporate IT
  • Experience supporting customers during operational phases
  • Japanese language proficiency
  • Experience as technical account manager or customer success manager

Work Rights

Not specified

Tailored Resume

Cover Letter