Customer Experience Advisor | S1 | Retail Banking | Wood Green

Santander UK

Wood Green, United Kingdom
Base: £28,800.00 - £36,379.00 py; bonus/equity: no...
Proven customer service experience
Effective communication skills
Face-to-face or telephony background
The role involves acting as the first point of contact for customers both in-branch and over the phone while assisting with transactions and queries

Job Summary

  • The role involves acting as the first point of contact for customers both in-branch and over the phone while assisting with transactions and queries.
  • Santander is evolving into a technology-driven organization where employees are expected to challenge the status quo and drive innovation.
  • Employees receive comprehensive benefits including an 8% pension contribution, 25 days of holiday, and access to discounted healthcare and wellbeing programs.

Matching Summary

The role involves acting as the first point of contact for customers both in-branch and over the phone while assisting with transactions and queries.

Salary

Base: £28,800.00 - £36,379.00 per annum; Bonus/Equity: Not specified; Benefits: 8% pension, 25 days holiday, health insurance, share plans

Skills & Requirements

Must-have

  • Proven customer service experience
  • Effective communication skills
  • Face-to-face or telephony background

Nice-to-have

  • Desire to go above-and-beyond
  • Flexible team working approach
  • Openness to broad range of activities

Key Requirements

  • Right to work in the UK required

Work Rights

Must have right to work in the UK

Tailored Resume

Cover Letter