Head Of Customer Success

Adobe

Base: $201,100 - $380,225 annually (california: $2...
Leading high-performing customer-facing teams
Scaling centralized customer success organization
Developing strategic account plans
The role involves leading a team to deeply understand Adobe's customers' business goals to help them maximize their solution investments

Job Summary

  • The role involves leading a team to deeply understand Adobe's customers' business goals to help them maximize their solution investments.
  • Candidates must have a proven track record of scaling and managing a centralized customer success organization supporting over $1 billion in revenue.
  • Adobe empowers everyone to create through innovative platforms powered by AI and driven by human ingenuity.

Matching Summary

The role involves leading a team to deeply understand Adobe's customers' business goals to help them maximize their solution investments.

Salary

Base: $201,100 - $380,225 annually (California: $244,600 - $380,225); Bonus/Equity: Short-term incentives via Annual Incentive Plan; Benefits: Comprehensive benefits programs including equity awards

Skills & Requirements

Must-have

  • Leading high-performing customer-facing teams
  • Scaling centralized customer success organization
  • Developing strategic account plans
  • Driving customer adoption and value realization
  • Managing $1B+ revenue portfolio

Nice-to-have

  • Passion for delivering exceptional results
  • Entrepreneurial and self-directed mindset
  • Flexibility in fast-moving environment
  • Strong track record of exceeding targets

Key Requirements

  • Proven leadership experience in software consumption model
  • Experience with rapid revenue growth organizations
  • Ability to translate data into actionable insights

Work Rights

Not specified

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