Assoc Manager, Tech Services

My Medical Sales Jobs

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First-line support for technical issues
Advanced troubleshooting skills
Experience in service desk operations
** The Associate Manager of Tech Services position at My Medical Sales Jobs involves providing technical support to employees, managing service desk operations, and mentoring junior staff. The ideal candidate will have significant experience in IT service support and customer service, along with strong communication and analytical skills. **

Job Summary

  • Provides first-line support to resolve technical issues for employees.
  • Responsible for mentoring junior staff and developing performance goals.
  • Utilizes excellent customer service skills to exceed customer expectations.

Matching Summary

Match Score: 75

** The Associate Manager of Tech Services position at My Medical Sales Jobs involves providing technical support to employees, managing service desk operations, and mentoring junior staff. The ideal candidate will have significant experience in IT service support and customer service, along with strong communication and analytical skills. **

Skills & Requirements

Must-have

  • First-line support for technical issues
  • Advanced troubleshooting skills
  • Experience in Service Desk operations

Nice-to-have

  • Strong client-facing communication skills
  • Ability to mentor junior staff
  • Flexible in 24/7 work environment

Key Requirements

  • 5-6 years of Service Desk experience
  • 5-6 years of customer service experience
  • Associate's Degree preferred

Work Rights

Not specified

Tailored Resume

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