Customer Service Specialist Tax & Accounting

Wolters Kluwer

Not specified; not specified; market-conformable c...
Hybrid
Mbo/hbo level of education
Dutch language proficiency
Analytical problem-solving skills
This role serves as the primary point of contact for customers, handling inquiries via tickets, chat, and phone regarding Tax & Accounting software

Job Summary

  • This role serves as the primary point of contact for customers, handling inquiries via tickets, chat, and phone regarding Tax & Accounting software.
  • The position offers a structured path for professional growth, including on-the-job training and potential advancement to second-line support.
  • Employees benefit from a hybrid work model allowing two days per week in the office within a collegial and supportive team environment.

Matching Summary

This role serves as the primary point of contact for customers, handling inquiries via tickets, chat, and phone regarding Tax & Accounting software.

Salary

Not specified; Not specified; Market-conformable conditions

Skills & Requirements

Must-have

  • MBO/HBO level of education
  • Dutch language proficiency
  • Analytical problem-solving skills
  • Structured work approach
  • Professional communication skills

Nice-to-have

  • Experience with Basecone or Twinfield
  • Good English knowledge
  • Proactive and solution-oriented mindset
  • Willingness to learn continuously
  • Ability to handle multiple tasks simultaneously

Key Requirements

  • MBO+ or HBO thinking level
  • Native or fluent Dutch speaker
  • No specific visa requirements mentioned

Work Rights

Not specified

Tailored Resume

Cover Letter