Job Summary

• As Front Office Manager, you will lead our Front Desk and Royal Service teams with purpose and authenticity, serving as a role model for Fairmont service excellence.
• This role is responsible for driving continuous improvement in colleague engagement and guest satisfaction, maximizing revenue performance, and championing the hotelwide Accor Live Limitless loyalty program as an integral part of the guest journey.
• Salary of $80,000 - $85,000 / year, employee travel program, parking/commuting discounts, medical/dental/vision insurance, 401K retirement plans with a 4% match, paid meal breaks with complimentary meals, and learning programs are offered.

Matching Summary

Salary

Base: $80,000 - $85,000 / year; Bonus/Equity: Not specified; Benefits: Employee travel program, parking/commuting discounts, medical, dental, vision insurance, supplemental insurance, free base employee only medical insurance, 401K retirement plans with a 4% match, paid meal breaks with complimentary meals, learning programs

Skills & Requirements

Key Requirements

• Minimum 3 years leadership experience in Rooms
• Solid working knowledge of Front Office operating systems
• Proven leadership skills
• Superior interpersonal and communication skills
• Highly organized, results-oriented
• Must hold valid USA work authorization

Work Rights