Enterprise OperationsPROCESS DELIVERY SPECIALIST-HUMAN RESOURCES OPERATIONSProfessionalHyderabad, IN

IBM

Hyderabad, Telangana, India
Hybrid
8-15 years experience in talent and transformations
Experience in hro edm payroll and back office
Proven change management leadership skills
This role involves leading transformation efforts for finance clients across multiple industries within IBM Consulting's BPO division

Job Summary

  • This role involves leading transformation efforts for finance clients across multiple industries within IBM Consulting's BPO division.
  • The successful candidate will establish robust tracking mechanisms for key operational indicators to support strategic decision-making.
  • Candidates are expected to mentor team members, manage performance, and drive continuous process improvements using agile methodologies.

Matching Summary

This role involves leading transformation efforts for finance clients across multiple industries within IBM Consulting's BPO division.

Skills & Requirements

Must-have

  • 8-15 years experience in Talent and Transformations
  • Experience in HRO EDM Payroll and Back Office
  • Proven change management leadership skills
  • Process delivery and critical quality tracking
  • Finance client engagement across geographies

Nice-to-have

  • Strategic direction and business outcome modeling
  • Continuous process improvement expertise
  • Maturity assessments in BPO environments
  • Creative approach to work and time management
  • Ability to influence internal and external customers

Key Requirements

  • Bachelor's Degree required; Master's Degree preferred
  • Minimum 8 to 15 years of professional experience
  • Graduate or post-graduate degree in any discipline
  • Experience working with Global Clients in BPO/Shared Services

Work Rights

Not specified

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