Guest Services- Allianz Amphitheater

Live Nation Entertainment

Richmond, VA, United States
Guest assistance
Information provision
Concern resolution
Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship

Job Summary

  • Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.
  • This role is responsible for providing accurate information, resolving concerns, and ensuring every fan feels welcomed, supported, and valued throughout their visit.
  • We foster a fun and upbeat work culture with no shortage of opportunities, with perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support.

Matching Summary

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.

Skills & Requirements

Must-have

  • guest assistance
  • information provision
  • concern resolution
  • venue policies
  • event details

Nice-to-have

  • welcoming and calm demeanor
  • empathy and confidence
  • solution-oriented approach
  • professionalism and warmth
  • positive attitude

Key Requirements

  • 2+ years customer service experience preferred
  • Ability to work evenings on weekdays and weekends
  • Ability to remain calm in high-volume environments

Work Rights

Not specified

Tailored Resume

Cover Letter