Group 1001 is a consumer-centric, technology-driven family of insurance companies focused on delivering outstanding value and operational performance
Job Summary
Group 1001 is a consumer-centric, technology-driven family of insurance companies focused on delivering outstanding value and operational performance.
The Customer Service Coordinator role involves providing high-level customer service regarding annuities and investments while meeting service level agreements and educating customers accurately.
Employees have access to comprehensive health, dental, vision, life insurance, disability, wellness programs, and a 401K plan with company matching contributions.
Matching Summary
Group 1001 is a consumer-centric, technology-driven family of insurance companies focused on delivering outstanding value and operational performance.
Skills & Requirements
Must-have
Answering inbound telephone inquiries
Customer service in financial products
Maintaining detailed electronic records
Adhering to financial industry regulations
Multi-tasking and decision-making skills
Using various computer systems efficiently
Nice-to-have
Positive attitude and adaptability
Teamwork and collaboration
Ongoing coaching and feedback culture
Strong professionalism and reliability
Investigating error sources
Key Requirements
3 or more years customer service experience
Experience in financial services or insurance preferred