Puente Romano is seeking a Receptionist for its Owners Club, who will provide personalized service to members, address their needs, and handle billing. The ideal candidate should have experience in luxury environments, fluency in Spanish and English, and strong customer service skills
Job Summary
Welcome members with professional, close, and personalized attention, detecting their needs and proposing services and experiences included in the membership.
Act as a point of reference for members, attending inquiries, requests, and needs during their stay at the club, understanding their preferences and offering tailored solutions.
Manage and resolve incidents or complaints agilely, ensuring member satisfaction and loyalty, and coordinating with other departments to ensure a positive experience.
Matching Summary
Match Score: 85
Puente Romano is seeking a Receptionist for its Owners Club, who will provide personalized service to members, address their needs, and handle billing. The ideal candidate should have experience in luxury environments, fluency in Spanish and English, and strong customer service skills.