Retail Customer Service Specialist

DICK'S Sporting Goods

St Petersburg, FL, US
Not specified, likely in-store.
Excellent customer experience delivery
Front-end operations execution
Register coverage and cash handling
DICK’S Sporting Goods is seeking a Retail Customer Service Specialist to provide exceptional shopping experiences and support customers through proactive engagement and product knowledge. The role involves managing front-end operations and ensuring high standards of customer service while fostering an inclusive store environment

Job Summary

  • The Customer Service Specialist is responsible for providing excellent customer experiences by creating an exceptional shopping environment.
  • Team members must uphold company merchandising standards and assist managers with department scheduling and workflow direction.
  • The role requires an all-hands-on-deck approach to support the team across the store while maintaining safety and loss prevention policies.

Matching Summary

Match Score: 85

DICK’S Sporting Goods is seeking a Retail Customer Service Specialist to provide exceptional shopping experiences and support customers through proactive engagement and product knowledge. The role involves managing front-end operations and ensuring high standards of customer service while fostering an inclusive store environment.

Skills & Requirements

Must-have

  • Excellent customer experience delivery
  • Front-end operations execution
  • Register coverage and cash handling
  • Merchandising and presentation standards
  • Ability to lift 15 to 35 lbs

Nice-to-have

  • Prior retail sales or cashier experience
  • Inclusive and diverse workforce mindset
  • Collaborative team approach
  • Product knowledge eagerness
  • Training new teammates on programs

Key Requirements

  • Prior retail sales experience preferred
  • Ability to stand for up to 4 hours
  • Physical ability to lift 15 to 35 lbs items

Work Rights

Not specified

Tailored Resume

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