Manage process training, including new hire sessions, knowledge transfer, and process updates
Job Summary
Manage process training, including new hire sessions, knowledge transfer, and process updates.
Demonstrate high proficiency in HR processes and standard operating procedures with the ability to resolve complex Tier 2 queries.
At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment.
Matching Summary
Manage process training, including new hire sessions, knowledge transfer, and process updates.
Skills & Requirements
Must-have
Workday HR applications
ServiceNow case management
Australia employee life cycle
Tier 2 HR query resolution
Process documentation and updates
KPI and SLA adherence
Root cause analysis for issues
Nice-to-have
Entrepreneurial and inclusive work environment
Empower ambitions through Total Rewards
Ability to challenge status quo
Maintain confidentiality of sensitive information
Key Requirements
Minimum 5 years of experience in HR or client services
Bachelor's/master's degree in human resources or related field
In-depth knowledge of Australia legislation and laws
Proficiency in MS Office Suite
Previous experience with Workday HR system preferred