Fashion Support Consultant (italian-speaking) – On-site Mx02

Concentrix

Barcelona, Spain
Base: 18,900 euros grosspyear; bonus/equity: up to...
Italian language proficiency
English language proficiency
Customer service skills
As a Fashion Support Consultant, you will take incoming customer calls and solve user demands, logging call details and providing resolutions within SLA

Job Summary

  • As a Fashion Support Consultant, you will take incoming customer calls and solve user demands, logging call details and providing resolutions within SLA.
  • You will maintain service and product knowledge associated with applications specific to individual customers and ensure contractual SLA is maintained.
  • Concentrix offers a full-time permanent contract, a central Barcelona location, full paid training, and career development programs.

Matching Summary

As a Fashion Support Consultant, you will take incoming customer calls and solve user demands, logging call details and providing resolutions within SLA.

Salary

Base: 18,900 euros gross/year; Bonus/Equity: up to 1,200 euros gross/year; Benefits: Not specified

Skills & Requirements

Must-have

  • Italian language proficiency
  • English language proficiency
  • Customer service skills
  • Fashion retail experience
  • Sales techniques knowledge

Nice-to-have

  • Customer driven attitude
  • Curious and willing to learn
  • Go beyond WOW for customers
  • Effective qualification skills

Key Requirements

  • Minimum 1-year relevant experience
  • Proficient or bilingual Italian
  • Advanced English level
  • Working knowledge of IT platforms

Work Rights

Not specified

Tailored Resume

Cover Letter