Executive - Customer Service

CAE

Professional attitude towards customers
Coordinate with vendors for transport
Resolve customer complaints effectively
The role involves coordinating with vendors to manage transport, pilot lounges, and stationery while resolving customer complaints

Job Summary

  • The role involves coordinating with vendors to manage transport, pilot lounges, and stationery while resolving customer complaints.
  • Employees must possess a professional attitude and communicate effectively across numerous channels to ensure customer satisfaction.
  • CAE is a purpose-driven organization dedicated to making the world safer through simulation, training, and mission readiness.

Matching Summary

The role involves coordinating with vendors to manage transport, pilot lounges, and stationery while resolving customer complaints.

Skills & Requirements

Must-have

  • Professional attitude towards customers
  • Coordinate with vendors for transport
  • Resolve customer complaints effectively
  • Maintain customer database accurately
  • Work rotational shifts 6 days

Nice-to-have

  • Calm and patient demeanor
  • Empathy in customer interactions
  • Ability to handle high stress
  • Team player with multi-tasking skills
  • Confidentiality in handling data

Key Requirements

  • Graduate degree in management branches
  • 1-2 years front end desk executive experience
  • Basic computer skills required
  • High school diploma or general education degree

Work Rights

Not specified

Tailored Resume

Cover Letter