Hdis Area Installation Specialist - Brooklyn Ny/sunset Park

The Home Depot

Brooklyn, NY, US
Base: $24 - $26; bonus/equity: not specified; bene...
Technical measures and assessments
Customer experience throughout install
Job site inspections and quality checks
The Area Installation Specialist (AIS) is responsible for assisting with the customer experience throughout the install job life cycle, including performing technical measures and assessing pre-existing conditions

Job Summary

  • The Area Installation Specialist (AIS) is responsible for assisting with the customer experience throughout the install job life cycle, including performing technical measures and assessing pre-existing conditions.
  • The AIS will conduct Job Site Inspections (JSIs) to review quality of work, conduct service provider badging checks, and meet with customers to ensure the install experience is consistent with THD standards.
  • Responsibilities include resolving customer complaints, making decisions to prevent cycle-time delays, working with service providers to resolve issues, and approving or escalating project changes.

Matching Summary

The Area Installation Specialist (AIS) is responsible for assisting with the customer experience throughout the install job life cycle, including performing technical measures and assessing pre-existing conditions.

Salary

Base: $24 - $26; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Technical measures and assessments
  • Customer experience throughout install
  • Job site inspections and quality checks
  • Resolving customer complaints and issues
  • Service provider management and coordination

Nice-to-have

  • Action oriented and collaborative
  • Strong business acumen and problem solving
  • Effective communication and negotiation

Key Requirements

  • 5 years minimum work experience
  • Bachelor's degree or equivalent
  • Legally permitted to work in the United States

Work Rights

Not specified

Tailored Resume

Cover Letter