Front Office Manager

OASIA HOTEL NOVENA

Singapore
Not specified
5 years front office experience
2-3 years supervisory or managerial role
Proficient in opera pms
Oasia Hotel Novena is seeking a Front Office Manager to ensure efficient operations within the Front Office department, focusing on guest satisfaction and departmental profitability. The ideal candidate should possess significant experience in hospitality management, preferably with a background in front office operations

Job Summary

  • The role is responsible for the effective, efficient, and profitable functioning of the Front Office department.
  • Candidates must align staff towards achieving ARR and occupancy goals through proper yield management of room inventory.
  • Employees will enjoy benefits including Medical coverage, Flexi leave, Birthday Leave & Vouchers, Annual Health Screening, and Insurance Coverage.

Matching Summary

Match Score: 85

Oasia Hotel Novena is seeking a Front Office Manager to ensure efficient operations within the Front Office department, focusing on guest satisfaction and departmental profitability. The ideal candidate should possess significant experience in hospitality management, preferably with a background in front office operations.

Skills & Requirements

Must-have

  • 5 years Front Office experience
  • 2-3 years supervisory or managerial role
  • Proficient in Opera PMS
  • Strong leadership and communication skills
  • Guest satisfaction management

Nice-to-have

  • Hospitality certifications like CERT
  • Service excellence training
  • Operations management certification
  • Leadership development background
  • Proactive trend analysis skills

Key Requirements

  • Minimum Diploma or Degree in Hospitality
  • At least 5 years of Front Office experience
  • 2-3 years in a supervisory or managerial role
  • Proficiency in Opera PMS or similar systems

Work Rights

Not specified

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