Account Manager

Concentrix

Yokohama, Japan
Oversee complex client accounts
Develop client relationship processes
Manage end-to-end customer relationships
The Account Manager is responsible for overseeing the management of complex client accounts and developing processes to ensure favorable relationships with clients, meeting their operational needs

Job Summary

  • The Account Manager is responsible for overseeing the management of complex client accounts and developing processes to ensure favorable relationships with clients, meeting their operational needs.
  • Responsible for managing the client’s customers end-to-end, by renewing, expanding, and converting the service relationships our clients have with their existing customer base.
  • Achieve revenue-based quotas based on successful management of client accounts and supporting processes to meet operational needs and growth goals.

Matching Summary

The Account Manager is responsible for overseeing the management of complex client accounts and developing processes to ensure favorable relationships with clients, meeting their operational needs.

Skills & Requirements

Must-have

  • Oversee complex client accounts
  • Develop client relationship processes
  • Manage end-to-end customer relationships
  • Renew and expand service relationships
  • Resolve escalated client issues
  • Achieve revenue-based quotas
  • Propose potential solutions

Nice-to-have

  • Handle objections and competitive pressures
  • Build relationships with decision-makers
  • Identify risk and develop contingency plans
  • Influence buying and renewal process

Key Requirements

  • English (Required)
  • Japanese (Required)

Work Rights

Not specified

Tailored Resume

Cover Letter