Customer Banking Specialist Relief - Booragoon (22.5hr/wk)

Commonwealth Bank

Booragoon, Western Australia, Australia
Part-time onsite (22.5 hours/week, monday - friday, 9.30am - 2pm)
Customer transactional needs
Financial health checks
Personal loan applications
The Commonwealth Bank is seeking a part-time Customer Banking Specialist for their Booragoon branch, requiring 22.5 hours of work per week. The role focuses on delivering exceptional customer service, engaging with clients to understand their financial needs, and referring them to specialists as necessary

Job Summary

  • The Retail Bank is the public face of CommBank, delivering a seamless banking experience for millions of personal and small business customers.
  • In this role, you will work collaboratively to deliver outstanding outcomes for every customer, understanding their needs and referring them to specialists for complex issues.
  • Key responsibilities include building customer connections, assisting with digital banking, processing applications, and adhering to bank procedures.

Matching Summary

Match Score: 85

The Commonwealth Bank is seeking a part-time Customer Banking Specialist for their Booragoon branch, requiring 22.5 hours of work per week. The role focuses on delivering exceptional customer service, engaging with clients to understand their financial needs, and referring them to specialists as necessary.

Skills & Requirements

Must-have

  • customer transactional needs
  • Financial Health Checks
  • personal loan applications
  • credit card applications
  • reconciling transactions
  • capturing customer feedback

Nice-to-have

  • passion for service excellence
  • act with integrity
  • place customer at the center
  • participate in community events
  • drive improvement

Key Requirements

  • Must be available to cover roster Monday – Friday 9.30am – 2pm
  • Must be able to work independently and refer customers to specialists

Work Rights

Not specified

Tailored Resume

Cover Letter