Bilingual Collector I

Bmwshermanoaks

Base: $22ph; bonus/equity: not specified; benefits...
Bilingual communication skills required
Outbound collection attempts via phone mail email
Knowledge of installment loans and collections regulations
The role involves making outbound collection attempts by phone, mail, and e-mail to resolve delinquent accounts in an ethically responsible manner

Job Summary

  • The role involves making outbound collection attempts by phone, mail, and e-mail to resolve delinquent accounts in an ethically responsible manner.
  • Employees must process inbound inquiries, review accounts for extensions or deferments, and follow up on customer insurance coverage.
  • The position offers a comprehensive benefits package including medical, dental, vision, paid holidays, PTO, and a 401(k) retirement plan.

Matching Summary

The role involves making outbound collection attempts by phone, mail, and e-mail to resolve delinquent accounts in an ethically responsible manner.

Salary

Base: $22/hr; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, Paid Holidays, PTO, Disability, Life Insurance, 401(k)

Skills & Requirements

Must-have

  • Bilingual communication skills required
  • Outbound collection attempts via phone mail email
  • Knowledge of installment loans and collections regulations
  • Ability to multitask while typing and speaking
  • Strong attention to detail and sense of urgency

Nice-to-have

  • Previous collections experience preferred
  • Demonstrate professionalism and discretion in interactions
  • Ethical approach to mitigating losses
  • Team-oriented mindset with positive attitude

Key Requirements

  • High school graduate or equivalent
  • Must be 18 years or older
  • Basic knowledge of consumer collections laws

Work Rights

Not specified

Tailored Resume

Cover Letter